Retail commerce continues to evolve, combining both brick-and-mortar and online elements. The goal for retailers is an integrated process that gives consumers a seamless experience and allows companies to capture the greatest benefits across both physical and digital operations. So far, no retailer has achieved full integration, but most are headed down the path. Many retailers with physical locations have built online businesses, and online retailers are increasingly opening brick-and-mortar outlets to strengthen their brands and engage with customers in person.Read More
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A version of this article also appeared in the American City Business Journals.
Factories have undergone a significant amount of change since the 1930s, and that change has accelerated in the last 10 years. Think of the advances in automation, robotics, sensors, the Internet of Things, analytics, big data, artificial intelligence, and design methodologies. How much more will manufacturing change in the next 10 years? Or the next 20?Read More