Experience Design in the Age of the Customer
In a market exploding with technology and data, customers have the power.
Your brand experience needs be seamless across the many touch points, channels, and devices your customers use. You also need to leverage analytics and the wealth of data available, to stay ahead of the competition.
Journey Driven Consulting
Today, companies are growing by transforming their business through the lens of their customers. This requires a forward-looking strategy, to define where customers are headed and why. Far too often, legacy technology, outdated data solutions and organizational silos obstruct the transformation it takes to earn a customer for life.
Dais X develops value creation opportunities that align with the way customers engage with a brand. To help businesses adapt to the new customer-driven culture, we evaluate products, services, experiences and organizational structure. We provide deep insight, an understanding of where the opportunities lie, and the roadmap to get there.
- Digital Transformation Strategy
- Customer Journey Consulting
- Structured Innovation
- Strategic Prioritization & Roadmapping
People are busy, distracted, and skeptical of advertising. So as a marketer, how do you break through the noise and reach customers in a way that’s fresh, entertaining and engaging? Insight and ideas matter more than ever, but winning demands a new type of marketing.
We call it active marketing. Rather than relying on interruption or persuasion, our targeted programs draw prospects and customers in to active participation, sharing content and contributing to the experience.
- Strategic Program Planning
- Creative Concepting & Design
- Social & Content Marketing
- Precision Marketing & Media
Emerging technologies have rapidly transcended the shopping experience, and businesses need a modern approach to commerce that encapsulates all of these fast-moving, emerging trends.
Dais X works with B2B and B2C businesses, marketing and technology leaders across all sectors to transform their businesses through the design, execution and management of effective, smart commerce solutions.
- Commerce Strategy
- Rapid Commerce
- eCommerce & CMS Platforms
- Sales & Customer Care
Customer loyalty is earned through a series of experiences with a brand. In a “swipe left” era, a brand has only micromoments to capture attention, provide immediate value, and inspire them in ways beyond their imagination. Engagement-based loyalty helps clients understand their target, when to engage with them, and how to deliver personalized, scalable experiences.
By harnessing rich data and insights, Dais brings you deep understanding of your customer, and translates it into genuine value-added experiences that create engaged and loyal customers.
- Loyalty Programs
- Marketing Automation
You can do more in one hour with your smartphone today than the previous generation could do in a week using the world’s fastest computer. The web gives us all instant access to so much information and complexity, it can be paralyzing. To thrive, brands have to offer a simplified experience, and create value at every touch point.
Dais X understands this digital landscape and how you can innovate within it for the future. We’re committed to helping our clients achieve success across the complicated ecosystem, now, and over time. Our management team makes sure the solutions we put into market are measured and improved, while providing a look at new behaviors and opportunities as they arise.
- Customer Experience Strategy
- Experience Design
- Product Development
- Emerging Design
Reacting to buyers in real time may be work for you today. But in the future, marketers will need deep insights and advanced algorithms to help solve problems before their customers are even aware of them. To compete, you’ll need a level of intelligence that predicts customer needs with laser precision.
Dais X utilizes data science and artificial intelligence to help brands respond to current customer needs, while actively anticipating future ones. We help organizations transform themselves through proprietary IP, content and marketing platforms, software innovation, and bimodal development processes and capabilities that build market-leading commerce.
- Platform Strategy & Assessment
- Platform Build & Implementation
- Cognitive & Predictive Analysis
- Cloud Services
- Aligning digital strategy with corporate strategy to increase the return on digital investments.
- Data-driven insights that increase sales, customer loyalty, and customer experience while reducing cost-to-serve.
- Digitally enabled features for products and services, to transform the customer experience and increase value.
- Digital sales force for high-impact selling experiences, and opening new channels for low-touch transactions.
- Engagement across all channels with a consistent brand to improve return on marketing investment.
- Leveraging of digital channels and tools for efficient, low-cost service that enriches the customer experience.
- Breaking down silos and empowering the organization to deliver an omni-channel brand experience.
Work with Us
Dais Digital is actively recruiting for the following positions:
- Digital Marketing Operations Expert
Please send letters of interest to firstname.lastname@example.org